The TRUSTe program only covers information that is collected through this web site, and does not cover information that may be collected through any software downloaded from this web site.
Thank you for visiting the web site of The Receivables Exchange, LLC ("TRE", "we", "us" or "ours"). We understand that on-line privacy is very important to you. We have adopted this Internet Privacy Statement to ensure that your personal information is handled safely and responsibly.
This Internet Privacy Statement applies to personal information that we obtain from you via your interactions with us through this web site (the "Site"). Additional privacy and confidentiality requirements apply to registered Sellers selling and member Buyers purchasing Receivables over the Exchange. Registered Sellers and member Buyers should refer to the TRE Program Agreements for specific information.
Personal Information We Collect
A visitor to our Site is not required to reveal any personally identifiable information ("Personal Information").
We do not collect Personal Information from your computer when you browse this Site. Unless you voluntarily and knowingly provide us with Personal Information, we will not know your name, your email address, or any other personally identifiable information. We collect some information about visitors indirectly through standard web logs, including IP address and what browser is being used (e.g., www.yourcompany.com). However, we only use this information in the aggregate to administer and improve our Site.
If, while visiting our Site, you request information about TRE or the products and services we offer, or if you respond to a survey or questionnaire, we may ask you to provide certain Personal Information, such as your name, mailing address, email address and phone number. If you elect to furnish this information, we will collect it and use it so that we may respond to your request for additional information about us. (You may elect not to provide this information about yourself, but doing so may limit your ability to receive information about our products and services.)
If you wish to sign up to use our online platform, we will ask you to provide certain contact Personal Information, such as your name, email address, and phone number, as well as sensitive identifying Personal Information, such as your social security number, tax ID number and driver's license number.
Access to Your Personal Information
935 Gravier Street, 12th Floor
New Orleans, LA 70112
Toll Free: (800) 658-5880
A cookie is a small text file created by a web site that stores information on your computer, such as your preferences when visiting that site. Cookies also measure usage of various pages on our Site to help us make our information more pertinent to your needs and easy for you to access, and they help us provide products or services that we believe would be of interest and value to you. Our usage of a cookie is in no way linked to any of your Personal Information while on our Site.
You may set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so will adversely affect your ability to perform certain actions, use certain functionalities and access certain content on our Site.
We employ a software technology called tracking pixels (a.k.a. Web Beacons/Web Bugs), that helps us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.
We post customer testimonials on our Site, which may contain Personal Information, such as the customer's name. Before posting such a testimonial from you, we would obtain your consent to post your name along with your testimonial.
How We Use Personal Information
We use your Personal Information to conduct our business and to respond to your requests for information about our products and services. For example, if while visiting our Site you provide your Personal Information in conjunction with a request for additional information about a product or service that we offer, we may send you emails and notices about products and services that we think may be of interest to you. If you prefer not to receive promotional materials from us, see how to opt out below.
Personal information of registrants of TRE's educational programs and webinars may be shared with co-sponsors of these meetings for meeting promotional purposes. This information provided will contain the name, title, company, and mailing address of all attendees. This list will be available in electronic of hard copy to all attendees at the meeting.
Emails About Special Offers & Promotions; Opt Out
It is our intention to send you only email communications, e.g. newsletters, that will be useful to you and that we believe you want to receive. These communications will relate to information about usor offers from us and/or the promotions of select, reputable third parties with which we have a strategic marketing relationship. We use a third party email service provider to send emails. This service provider is prohibited from using your email address for any purpose other than to send email on our behalf. When you receive an email from us, you will have the choice to opt out of future emails from us by following the unsubscribe instructions provided in the email. We may, upon request, send a communication to your mobile device. You will have the choice to opt out of future communications from us to your mobile device by following the unsubscribe or "Stop" instructions provided in the communication.
We offer you certain choices about how we communicate with you and what information we collect from you. You may withdraw any consent you previously provided to us or object at any time on legitimate grounds and free of charge to the processing of your personal information, and we will apply your preferences going forward.
You can choose not to receive marketing communications from us by clicking on the unsubscribe link in our marketing emails or contacting us as specified in the "How to Contact Us" section below. Please include your name, email address and postal address if you send us your request by email or postal mail.
If you are a California resident, you may ask us to refrain from sharing your information with certain of our affiliates and other third parties for their marketing purposes.
Because we are committed to keeping your Personal Information secure, we limit the collection and use of your Personal Information to what we believe would be useful to tell you about our products and services and to otherwise conduct our business. In addition, we educate our employees to appreciate the importance of confidentiality and privacy and restrict access to your Personal Information to those employees who need to know it in order to provide services to you or to respond to your requests. We also maintain appropriate physical, electronic and procedural safeguards, security standards and procedures that meet or exceed industry standards. All personal and general information that we collect is stored on a secure server that is protected by firewalls designed to block unauthorized outside access. Because laws applicable to personal information vary by country, we may implement additional measures that vary depending on the legal requirements applicable in a particular jurisdiction. Information collected on our Site is generally processed and stored in the United States.
The security of your Personal Information is important to us. When you enter sensitive information (such as your social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL) and use SSL encryption whenever we transmit your sensitive information.
Third Party Links
Our Site may contain links to other Internet web sites that were developed and are sponsored or maintained by third parties. Third party Internet sites and services accessible through our web site have separate privacy and data collection practices, independent of us. We have no responsibility or liability for these independent policies or actions.
Third Party Personal Information
If you choose to use our referral service to tell a colleague about our site or to email an article to a colleague, we will ask you for your colleague's name and email address. We will automatically send your colleague a one-time email inviting him or her to visit the site.
We use a third party to provide live chat services on our site.
Third parties are prohibited from using your personally identifiable information for any other purpose other than the service they are contracted to perform.
This Site is not directed toward children. We do not promote our products or services online to children, and we not intentionally collect any personally identifiable information from children under 13.
Privacy Statement Changes
In order to accommodate changes in our Site, evolving technology and any necessary legal requirements, we may need to change this Privacy Statement at any time. If we decide to change this Privacy Statement, any material changes will be prominently posted to this page, our home page, and other places we deem appropriate at least. We will make this information available promptly so that you are aware of what information we gather, how we might use that information and whether we will disclose it to anyone.
We reserve the right to modify this Privacy Statement at any time, so please review it frequently. If we make material changes to this Privacy Statement, we will notify you here, by email or by means of a notice on our home page.
How to Contact Us
The effective date of this Privacy Statement is 05.11.11.
We at TRE respect your concerns about privacy and value the relationship we have with you. TRE has certified that it abides by the Safe Harbor privacy principles, as set forth by the United States Department of Commerce, regarding the collection, storage, transfer, use and other processing of Personal Information (as defined below) transferred to the United States from the European Economic Area ("EEA") and Switzerland. This Policy outlines our general policy and practices for implementing the Safe Harbor privacy principles for Personal Information that we collect online and offline.
For purposes of this Policy:
"Customer" means any individual who is a potential or actual consumer of TRE.
"Employee" means any current, former or prospective employee of TRE who is located in the EEA or Switzerland.
"Personal Information" means information that (i) is transferred to the United States from the EEA or Switzerland, (ii) is recorded in any form, (iii) is about, or relates to, an identified or identifiable Customer or Employee, and (iv) can be linked to that individual.
"Sensitive Information" means Personal Information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sex life, the commission or alleged commission of any offense, any proceedings for any offence committed or alleged to have been committed by the individual or the disposal of such proceedings, or the sentence of any court in such proceedings.
"Sites" means ReceivablesXchange.com.
Safe Harbor Privacy Principles
TRE's practices regarding the collection, storage, transfer, use and other processing of Personal Information comply with the Safe Harbor principles of notice, choice, onward transfer, access, security, data integrity, and enforcement and oversight.
We notify our Customers and Employees located in the EEA and Switzerland about the purposes for which we collect and use Personal Information, the types of third parties to which we disclose the information (for example, service providers that process Personal Information on our behalf), certain privacy rights of our Customers and Employees (such as the right to access Personal Information and the choice for limiting the use and disclosure of the information), and how to contact us about our practices concerning Personal Information.
Employees (including job applicants) who submit Personal Information through our careers site, and Customers, may view our Privacy Notice for details about our Personal Information privacy practices.
Purpose of Collection and Use of Personal Information
TRE collects Personal Information through their Sites. In addition, Employees submit Personal Information to TRE in connection with applications for employment or an employment relationship.
We process Personal Information about our Customers to (i) process transactions they request, (ii) improve Sites and quality of service, (iii) send communications about our products, services and promotions, (iv) prevent and detect fraud and abuse, (v) enable our service providers to perform certain activities on our behalf, and (vi) comply with our legal obligations, policies and procedures and for internal administrative and analytics purposes.
We process Personal Information about our Employees to (i) carry out and support our human resources functions and activities, (ii) carry out our obligations under employments contracts and employment and benefits laws, (iii) administer employee participation in benefits, compensation and human resources plans and programs, (iv) manage employee performance, (v) implement compliance and discipline procedures, and investigate and report on Employee compliance and discipline, (vi) evaluate applications for employment and (vii) comply with our legal obligations, carry out investigations and for internal administrative and analytics purposes.
We process Sensitive Information about our Employees to the extent necessary or appropriate for compliance with relevant legal or contractual obligations, including managing attendance and Employee records, and organizing elections of Employees' union representatives.
Customers located in the EEA and Switzerland may direct us not to disclose their Personal Information to third parties (other than our service providers). We do not use Personal Information for purposes incompatible with the purposes for which we originally collected the information without notifying the relevant individuals of such uses and offering an opportunity to opt out.
We may disclose Personal Information without offering individuals an opportunity to opt out (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We also reserve the right to transfer Personal Information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use Personal Information you have provided to us in a manner that is consistent with our Privacy Notice.
Onward Transfer of Personal Information
We may share Personal Information with service providers we have retained to perform services on our behalf. We require service providers to whom we disclose Personal Information and who are not subject to laws based on the European Union Data Protection Directive to contractually agree to provide at least the same level of protection for Personal Information as is required by the relevant Safe Harbor principles.
Access to Personal Information
TRE provides Customers and Employees with reasonable access to the Personal Information maintained about them. We also provide a reasonable opportunity, as required by applicable law, to correct, amend or delete that information where it is inaccurate. We may limit or deny access to Personal Information where providing such access is unreasonably burdensome or expensive under the circumstances or as otherwise permitted by the Safe Harbor principles. To obtain access to Personal Information, Customers may contact TRE as specified in the "How to Contact Us" section of this Policy. Employees should submit requests for access to their Personal Information to the Human Resources representative.
TRE maintains reasonable administrative, technical and physical safeguards to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction.
TRE takes reasonable steps to ensure that Personal Information the company collects is relevant for the purposes for which it is to be used and that the information is reliable for its intended use and is accurate, complete and current. We depend on our Customers and Employees to update and correct their Personal Information whenever necessary.
Enforcement and Oversight
TRE has established procedures for periodically verifying implementation of and compliance with the Safe Harbor principles. We conduct an annual self-assessment of our practices with respect to Personal Information to verify that representations we make about our Personal Information privacy practices are true and that related privacy policies have been implemented as represented.
Customers and Employees may file a complaint with TRE in connection with the processing of their Personal Information under the Safe Harbor principles. We will also cooperate with the following dispute resolution bodies to address individuals' complaints regarding privacy issues: (i) for Customer complaints, we cooperate with the American Arbitration Association in accordance with its applicable commercial rules; (ii) for complaints concerning our handling of Employee Personal Information, we cooperate with the relevant EU data protection authorities. We will take steps to remedy any issues arising out of a failure to comply with the Safe Harbor principles. Please contact us as specified below to address any complaints regarding our Personal Information practices.
How to Contact Us
Writing to: The Receivables Exchange, LLC
Attention: Legal Department
935 Gravier Street
New Orleans, LA 70112